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Mark Wilson

A Complete Guide to Getting Started with VoIP

Pretty much everything has changed in the past decade, but the current year is playing havoc with the world's economy. In such difficult times, services of business VoIP UK

has helped the business sector. Certain VoIP features have made it possible to make remote life much more comfortable and well-disciplined. This is the reason why most of the entrepreneurs believe in shifting their businesses on VoIP systems. According to a stats report, almost 50% of the IT leader stopped purchasing the on-premises phone lines in 2018. The same report exhibits that by the end of 2021, 90% of the IT men will forgo the traditional wire phone systems. There are several advantages of VoIP systems that are compelling the masses to move away from conventional phones.

Before switching to IP telephony, you need to be sure of the answers to a few questions about your VoIP provider.

Does the provider have all the features you need? Does the VoIP provider allow number porting? What are the rates of calling, and how do the payments go? What are the additional features that I have to pay extra for? How does the provider offer customer support, and what are the timings?

Considering the Xinix VoIP provider, you'll have all these questions answered in a clear and unprecedented way.

The features:

Xinix VoIP is the best business VoIP UK offering all the features.

General features:

  • HD Call Quality

  • Video and Audio Conferencing

  • Number porting

  • Speed Dial

  • Busy Lamps

Call Handling Features:

  • Call Waiting

  • Call Forwarding

  • Call Transfer

  • Call Queues

  • Call Hold with music

Call logs Features:

  • Voicemail

  • Caller ID

  • IVR or Virtual Receptionist

  • Presence Indicator

  • Browser Phone

  • Live wallboard (showing calls handled, the volume of calls, available extension, etc.)

Remote Working Features:

  • Private chat space for on-premises communications

  • Remote Access to your office phone

  • Softphone Application

Number Porting:

Xinix's VoIP allows number porting that is effortless transferring of an existing number onto the VoIP system.

Payments and Rates:

VoIP services from Xinix do not include contracts. It works on a month-to-month basis providing you the freedom of quitting the services anytime you wish to. The individual calling rates are very low – be it a domestic calling or international.

Additional Features:

The other VoIP features are free of cost such as Softphone application, web browser calling and drag and drop calling, etc.

Customer Support:

Xinix offers the best customer support team. They are always available and enthusiastic to solve any query whenever it arises. Moreover, they continuously monitor the VoIP network so that you do not feel any disruption between the system.

Advantages of Switching to Xinix's VoIP

  • No need to bear the hassle and cost of hardware

  • Less calling and maintenance costs

  • Minimal maintenance required

  • A user-friendly interface with simple configuration

  • Regular updates and latest features

  • No restriction of time and space

  • Work equally fine with any of the operating systems such as Linux, iOS, Windows

  • Uncompromised call quality

  • Integrations with different CRM tools and devices leading to Unified Communications

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