The phenomenal advent of VoIP services, the phone exchanges were limited to the large corporate businesses only. The PBX was considered a dream castle for medium to small businesses in the older times. The past decade, on the other hand, has changed the way we look at things. Now even the small businesses are given equal opportunities to grow and make their mark in the world.
One such opportunity is the provision of VoIP services. VoIP is short for "Voice over Internet Protocol."
How does VoIP work?
VoIP works by digitizing audio or video signals and converting them into small packets. These small packets are "tagged" with specific IP addresses that determine their destination. The advantage of converting these signals into packets is that it allows the quick transferring signals.
Xinix VoIP Provider
Xinix is one of the best small business VoIP providers which promises to provide the best services both to the large corporate sectors and small businesses. The specialties of Xinix's VoIP are:
Free Trial
It offers a free trial of up to two weeks. Xinix's VoIP does not go on the contract-basis; instead, you will pay monthly. Hence, giving you the flexibility to forgo the services whenever you don't want.
CRM Integrations
Xinix is well-known for its Integrations with 80+ CRMs. This approach specifically aims to enhance the business by retaining customers and extracting more sales from them. The main purpose is to increase the ROI of the company.
Remote Access to Office Phone
Have you ever imagined taking your business calls while you are on holiday? If you haven't, you should because it's the time! Xinix offers you remote access to the business desk phones along with all the features such as hotkeys, speed dial, and directory, etc.
PBX Features on the go
It provides a vast range of PBX features – calls waiting, forwarding, transferring, call queues, holding and many others
Browser Phone
Browser Phone allows you to make calls directly from the browser. All you have to do is click the number, and it will take you to the calling menu.
Softphone Application
Not all Small Business VoIP providers offer you Softphones. A softphone is a virtual phone or an application that you can install on your laptop or pc. It acts like a normal phone having all the features.
Teamwork
Xinix increases team collaboration by providing private chat spaces that allow messaging, video, and audio conferencing. Hence, it not only caters to the customer's side but also your on-premises confusions.
Live Wallboard
Live Wallboard is a stats recorder that keeps all the call detail records, including the number of calls handled, their volume, available agents and recordings, etc. It also shows the available agents and their respective extensions.
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