In the present-day world, businesses are eradicating everything that gives rise to chaos. Communication is one of those puzzles that poses a threat to a company's reputation as well as monetary status. To overcome this, entrepreneurs are shifting toward the VoIP Phone Service rather than the traditional phone lines.
VoIP stands for 'Voice over Internet Protocol.' It is a process which allows communication to take place in the form of audio or video packets. Small packets consisting of audio or video information are transferred on a series of routers to reach their destination. The destination can be a computer, a laptop or an application.
Let's consider how VoIP phones are different from Conventional phones!
Attributes of Traditional Phone Services
Extensive wiring
Hardware cost
The requirement of Desk phones
Costly call charges
Hard to set up PBX
Security risk
High price, time-consuming and difficult maintenance
Subject to disrupt with Climatic conditions
No remote access
Difficult tracking of calls
Risk of losing records
VoIP Phone's Characteristics
Minimum or no wiring required
Total elimination of hardware cost
Rules out the need for Desk phones
30 to 35% cheaper call costs
An efficient PBX (even for small businesses)
Bulletproof security
Easy maintenance with little time required
System management from the backend
Not affected by Natural hazards
Remote access to your phones
Call detail record available and stored in the cloud
No risk of losing records
Different companies are offering VoIP Phone Service in the UK. A few companies charge way too much while others give you a considerable amount of relief by making customized plans for your business
Essential features of some of the companies are
Xinix
Xinix VoIP services are remarkable because they are offering relatively cheaper services all over the UK. It has installed its services in thousands of smaller and bigger companies in the past few years. In no time, Xinix has paved its way to the top companies of the UK. It offers customization according to your needs and budget.
Some of the Xinix's amazing features are
Free trial
Cloud Phone
SIP Trunking
IP PBX
Call Waiting
Call Forwarding
Call Queuing
Call Record
Call History
Caller ID
Virtual Receptionist
Call Holding with music
Auto-attendant
Flexibility and scalability
Working space for the team
Virtual Numbers
Customer Support
More than 80 CRM Integrations
Disaster Management System
Remote Access
Web and Browser phone
The exceptional quality of services
RingCentral
RingCentral is a renowned company in the UK. However, it is not the choice for many clients because of its high rates. The VoIP services, on the other hand, are of exceptional quality.
SIP Trunking
PBX
Cloud Phone System
Space for team conversation
Virtual conferencing
Online faxing
IVR
CRM Integrations with Salesforce, Microsoft and others
Robust security
A bit pricey
4com Plc
It is a fast-growing company and gaining popularity with each passing day. They are working very hard all day and night to cater to customer problems by providing remarkable customer services.
No upfront cost
Flexibility
Excellent Customer services
User-friendly Installation
Call Recording
Call Records available
Caller Information
Auto-attendant
Lily Comms
Lily Comms is a relatively newer company, but it has managed to make its mark by providing excellent services. It is gaining recognition in the small businesses slowly but surely.
Number porting available
Round the clock customer support
Conference room
Auto-attendant (Multi linguistics)
Call routing
Vonage
Vonage is a global provider of VoIP services. Although the services promised are remarkable. However, they are heavy on the pocket because of high costs like RingCentral.
Call Recording with unlimited storage
Conference and group calling
PBX
SIP Trunking
Remote access
Virtual Numbers
Berry
For a company starting in 2011, it is doing a great job because of the number of happy customers it has. Berry is well known for the customer feedback and response.
24/7 support
Collaborations for teamwork
Flexibility
Call detail record
Easy installation
Web and Smartphone interfaces
Full management control
The Counterview
There is no questioning it that VoIP services are indeed the contemporary business solutions. However, the choice for the right VoIP phone services provider is quite critical and decisive. Therefore, before switching to one of them, it would be helpful if you analyze your business requirements and the company's provisions.
Comments