Many VoIP providers in the UK offer services for small to medium scale business and large corporate companies. With the revolution in the business sector, VoIP's need has gained immense hype over the last ten years. Most of the companies have switched from traditional phones to VoIP services because of their low cost and better accessibility.
It completely rules out the mess of long wires and cables that needed massive space and infrastructure. In this way, it eliminates the equipment and reduces the cost of equipment and hardware.
What is VoIP
VoIP is short for 'Voice over Internet Protocol.' It is a method of telephony which communicates with ordinary phone lines. It works by converting audio and video signals into digital packets by chopping them off into small pieces. These small packets contain an IP address that is tagged on them to make sure that they reach the exact destination point - thus, it is a safe and secure way of sending and receiving information.
Advantages that VoIP services can give you
Crystal clear call quality
Super quick transferring of documents
Cost-effective services
Access to worldwide numbers
Promotes Remote working
Supports multitasking
No infrastructure requirement
VoIP's core system is SIP Trunking, which coordinates with the IP PBX to give the services. Most of the VoIP features are by virtue of SIP Trunking and PBX.
SIP Trunking
SIP is short for the 'Session Initiation Protocol.' A SIP Trunk is responsible for routing the calls. It initiates, maintains, and terminates the calls. It links your business phone to the Public Switched Telephone Network.
Some advantages of SIP Trunking are
Low Cost
Flexibility
Scalability
Disaster Management
The SIP trunks route the calls to one point, which is the PBX. The Private Branch exchange then transfers the calls to the respective phone numbers within the company.
The following are the features of PBX that can benefit your company.
Call Waiting
Call Forwarding
Call Queuing
IVR
Voice Recording
Number management
Auto-attendant
Call History
It also shows the Caller ID and the location of the call.
Customer Relationship Management
CRM or Customer Relationship Management is an approach that believes in retaining customers by an efficient communication system and thus driving the sales. These tools include Microsoft, Zendesk, Bullhorn, Pipedrive, Zoho, among others. Some VoIP Providers have collaborations with specific devices like Huawei, Alcatel, Panasonic as well.
The services show compatibility with macOS, Linux, Android, or web browser.
Customization and Control
VoIP gives you full customization and control due to its cloud-based system. The specialists design the software in a way that fits your company's requirements ensuring access to both external and internal communications. It offers space for in-company communication and transferring of documents. It allows audio and video conferencing with office members as well so that you may have everything right under your control.
Xinix VoIP Provider
Xinix VoIP is gaining recognition, and its popularity lies in the fact that the call quality. It is also striving to switch home phone systems to VoIP as well.
The Xinix's IP PBX ensures the following services.
Call Waiting
Call Forwarding
Call Holding
Music on Hold
Call Queuing
Auto-Attendant
Call History
Time frames
User Management
Call Management
Voicemail
Internet Faxing
Xinix's VoIP services are remarkable in another way as it provides a virtual softphone which can act as a browser or webphone as well. Xinix VoIP is offering a 14 days trial as well. Xinix also offers a live board with all the information about the volume of calls, calls handled, their talk time and the active status of each extension.
There are other VoIP providers such as RingCentral, Vonage, Berry, among others. Some of them can be a bit too pricey to cater, but some offer personalization to adjust their costs.
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